- [email protected]
- Phone: 0800 593 1166
Our pledge to our customers is anchored in delivering top-tier outdoor transformations. We strive for a level of workmanship that instils pride in both our customers and team members. To consistently achieve this, we operate under the guiding light of the Outdoor Makeover Group's 'Decalogue of Dedication' – ten fundamental commitments that shape our every action.
To be polite, respectful and courteous at all times
To carry genuine samples of all our products
To offer professional advice that is explained clearly
To offer a free no obligation formal quote that clearly explains all our terms and conditions
To communicate with you promptly and keep you informed about all aspects of your project
To ensure staff arrive punctually
To work safely and professionally at all times
To leave your property in a clean and tidy state
To provide workmanship and product guarantees
To provide a clear process to resolve any concerns
